Store Policies: Returns, Refunds, and Shipping Information
RETURNS AND REFUNDS
ALL SALES ARE FINAL.
If items are damaged upon arrival, email us upon receipt at firstname.lastname@example.org or simply reply to your order confirmation. Attaching a photo of the damaged item is recommended. If we are unable to rectify the issue, then a refund will be considered.
Shipping fees are non-refundable.
You are responsible for providing an accurate shipping address.
BE MINDFUL WHILE CHECKING OUT THROUGH PAYPAL - as it often populates the most recent address that is stored in the PAYPAL system. It happens to the best of us "quick check-out'ers". So, please DOUBLE CHECK that your address is correctly entered at CHECK-OUT and in PAYPAL.
We will not replace or refund orders that are lost due to incorrect address entries.
If we receive returned packages, you will have to pay for shipping to have it sent to the correct address.
We are not responsible for stolen or lost packages that are lost by USPS.
USPS is generally used for shipping.
Orders are usually processed the next business day and shipped within 72 hours of the processing date.
Allow up to 14 days for delivery after you receive shipping confirmation. Items typically arrive within this window.
Tracking is available on all orders and tracking details will be sent to customers once items are shipped.
Once items are in possession of USPS, we are not responsible for delays.